Terms of Service

Last updated: 18 October 2026

These Terms are an agreement between you and [owner] ("we", "us"), who runs Negative ("the app"). By using the app you agree to them. If you don't agree, please don't use the app.

1. What Negative does

Negative is a web app that adds word-by-word "negative" captions to your videos. It can write the captions with AI in two ways:

• On-device AI runs entirely in your browser. Nothing is uploaded.
• Studio sends only the audio of your clip to our server and our speech provider to write the captions. We don't store that audio.

Your video itself never leaves your device, and the finished video is created on your device.

2. Who can use it

• You must be at least 13 years old, or older if the law where you live requires it to agree to these Terms yourself.
• If you are under 18, you need permission from a parent or guardian to buy a paid plan.
• Keep your sign-in secure. You're responsible for what happens in your account.

3. Your content

• You keep all rights to your videos, audio and captions. We don't claim any ownership.
• Only edit videos you have the right to use. Don't use the app to infringe anyone's copyright, privacy or other rights.
• AI captions can contain mistakes. Check them before you publish. You're responsible for what you publish.

4. Fair use

Don't misuse the app. In particular, don't try to get around plan limits, overload or attack the service, access other people's accounts, resell the service, or use it for anything illegal, hateful or harassing. We may limit or suspend accounts that do.

5. Plans, billing and renewal

• The Free plan costs nothing. Paid plans (Pro and Max) are listed with their prices and features on the pricing section of the app before you buy.
• Payments are handled by our reseller, Lemon Squeezy, who is the merchant of record. Their terms also apply to your purchase. Taxes such as VAT may be added at checkout depending on where you live.
• Subscriptions renew automatically every month or every year, depending on what you chose, at the price shown when you bought, until you cancel.
• If we ever change a price, we'll tell you by email at least 30 days before it applies to your next renewal, so you can cancel first if you want to.
• Studio minutes per month and other limits are shown on the pricing section. Unused minutes don't carry over. At very busy times Studio can be briefly unavailable; the app then uses on-device AI automatically so you can keep working.

6. Cancelling

You can cancel anytime, in one step: open the account menu (your initial, top right) and choose Cancel subscription. You keep your paid plan until the end of the period you've already paid for, then your account moves to Free and you're not charged again. You can also cancel from the billing link in your receipt email.

7. Refunds

See our Refund Policy. It doesn't limit any rights you have under consumer law.

8. Deleting your account

You can delete your account anytime from the account menu (Delete account). This cancels any subscription and permanently deletes your account data. See the Privacy Policy.

9. Changes to the app

We keep improving the app, so features may change. If a change takes away something important from a paid plan you're on, we'll tell you in advance and you can cancel.

10. No guarantees

We work hard to keep the app reliable, but it's provided "as is" and "as available". We can't promise it will always be available, error-free, or that AI captions will be perfectly accurate.

11. Limit of liability

As far as the law allows, we aren't liable for indirect or consequential losses, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that can't be limited by law.

12. Law

These Terms are governed by the laws of [country]. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live.

13. Changes to these Terms

If we change these Terms, we'll update the date at the top and, for important changes, tell signed-in users in the app or by email before they take effect.

14. Contact

Questions about these Terms: hello@your-domain.com.